I just moved a mile down the road and brought the only viable (cable) ISP in the area, Comcast, with me. My modem was two years old, so I went for the upgrade to the Arris TG862G/CT.

Tonight, I attempted to hook up my Synology NAS and assign a static IP through the router. I hit Save with my new IP address configured, was presented with the screen saying to “Please wait” as the DHCP server restarted, and then was redirected back to a blank page at connected_devices_computers.php. This immediately seemed like the classic fatal PHP error occurring before any HTML is rendered — especially as a problem that seems to have existed since at least last December.


Power cycle the device with the static IP and it should work again.

I accessed my NAS via the dynamic IP address it was assigned, and then coincidentally restarted it for a needed upgrade. After it booted back up, I could access the NAS with my assigned IP and the View Connected Device page was visible, i.e. functional, on the router again.

User friendly? No. Technically impossible or difficult? I don’t know, but I’ve never had a router that made this task so confusing. I’m going to go out on a limb and say this “functionality” wasn’t intentional.

Did this work for you?

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